We do not provide design services. You are responsible for submitting 2D and 3D CAD drawings, and we can then provide a Design for Manufacturing review upon receiving your order.

Yes, master models are used to create silicone molds for vacuum casting and can be made from any rigid solid that can withstand heat up to 100° C. Models used for CNC machining will be 3D scanned to create a CAD/CAM program for production.

In order to provide an accurate and timely quote, we only accept 3D CAD files in STL, STEP or IGES format. 2D drawings with reference dimensions must be in PDF format. We must receive complete manufacturing information as part of this technical documentation. Informal communication via SMS, Skype, email, etc., will not be considered as admissible for manufacturing purposes.

In most cases, we respond within a couple of days of receiving an RFQ. If the quote is delayed, we will notify you as soon as possible.

Quality parts can be made in as little as two weeks if you provide us with complete 2D and 3D CAD models. More complex parts requiring or other special features will take longer. Request a quote to get more accurate lead times based on your project. As for shipping, most of our shipments are via air freight, which can take a few days from China to Europe or North America.

Lead times are quoted in calendar days. As per our Terms and Conditions, quoted lead times commence only after completion and confirmation of design for manufacturing review and the beginning of actual production.

Although direct comparisons are difficult, Richconn’s prices will be typically 25-45% less for CNC machined / turned parts when compared to suppliers in North America and Europe. As compared to Chinese suppliers, we choose to not to compete on price but to offer the highest levels of quality, rapid response and professional results.